Please submit your request through the online form on the homepage or call the customer support number for assistance from the iCliniq team who is managing the virtual consultation service for Mount Elizabeth Hospital in India.

The patient is allowed to include a maximum of four family members or caretakers, along with the local treating physician.

The iCliniq team will coordinate with the patient's family in advance to gather relevant reports, creating a comprehensive case history. This information will be shared with the Mount Elizabeth physician. During the consultation, the patient, their family, and the local treating physician can interact with the Mount Elizabeth physician to discuss the treatment, and advanced approaches, and formulate a treatment plan.

Following the virtual consultation, the dedicated iCliniq team will connect the patient with the Mount Elizabeth team to coordinate travel.

We offer assistance with medical appointments, visa and travel letters, food and accommodation in Singapore, and support during the treatment process.

The iCliniq team will maintain communication with the patient's family and the treating physician or hospital to provide guidance and assistance for post-treatment care or continuity of care.

It is recommended to directly contact your insurance provider to confirm the extent of coverage for medical services at Mount Elizabeth Hospital in Singapore. Insurance policies can vary, and our dedicated team can assist and guide you through the process to ensure a seamless experience.